Personal Data Collected During Your Account Activity
When you register, we collect the details you enter directly — name, contact number, email address and account credentials. When you fund your account via Touch 'n Go eWallet, Boost or GrabPay, we log the transaction reference and amount to reconcile your wallet balance; we do
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not store your full e-wallet PIN or password. We also collect device identifiers and session data automatically — browser type, operating system, IP address and pages you visit within our platform. This helps us detect unusual login patterns and protect your account from unauthorised access. If
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you contact our support team, the conversation history is retained so our agents can pick up where you left off. Data we collect is held on servers that apply encryption in transit and at rest. We do not sell your personal data to third parties, and
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we share it only with the payment processors that handle your Touch 'n Go eWallet, Boost or GrabPay transactions, or where disclosure is required by applicable law in Malaysia. Where access or eligibility is discussed, availability depends on local law and is available where local law
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permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.